Guide to solve “sync with suspicious object lists” error on Apex One

Are you unable to synchronize the Object lists on the Trend Micro Apex One? This is one of the problems experienced by a few of our Trend Micro customers. This problem can be resolved easily by following some simple steps. All You need to do is re-check the Dynamic compression settings in the IIS manager on your computer and then disable Dynamic content compression within the WebApp to resolve the problem.

Contact Trend Micro Antivirus Support if you have queries related to a different error message on your Trend Micro Apex One for immediate troubleshooting steps.

Follow the steps listed below to resolve the Resolve “sync with suspicious object lists” error on Trend Micro Apex One instantly.

Steps to Resolve “sync with suspicious object lists” error on Apex On

  • Open the IIS manager on your computer and then look for the Tree icon on the left panel.
  • Here, head down to SITES and click on it to expand.
  • Next, hover the mouse over to DEFAULT WEB SITE OR VIRTUAL SITE option and click on it to expand it.
  • Click on the WEBAPP option to view the configuration window in the main menu.
  • Look for the COMPRESSION option under the IIS section and then double-click on OPEN.
  • Head to ENABLE DYNAMIC CONTENT COMPRESSION option and then un-check the box beside it.
  • Now, click on APPLY from the action panel on the right side.
  • This will disable the dynamic compression for Apex central and then text the SO list in Apex one.

Looking for solutions to any other products by Trend Micro? Call us on our Trend Micro Customer Service Number  or have a quick chat with our Trend Micro support agents for immediate help. We look into your problems, find the root cause for the same and then provide the most appropriate course of action in no time. We have a track record of resolving all problems, so connect with our Trend Micro support team now.

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